I served in the CIA for 28 years and I can tell you: America's screw-ups come from bad leaders, not lousy spies.
BY PAUL R. PILLAR | JAN/FEB 2012
"Presidents Make Decisions Based on Intelligence."Not the big ones. From George W. Bush trumpeting WMD reports about Iraq to this year's Republican presidential candidates vowing to set policy in Afghanistan based on the dictates of the intelligence community, Americans often get the sense that their leaders' hands are guided abroad by their all-knowing spying apparatus. After all, the United States spends about $80 billion on intelligence each year, which provides a flood of important guidance every week on matters ranging from hunting terrorists to countering China's growing military capabilities. This analysis informs policymakers' day-to-day decision-making and sometimes gets them to look more closely at problems, such as the rising threat from al Qaeda in the late 1990s, than they otherwise would.
On major foreign-policy decisions, however, whether going to war or broadly rethinking U.S. strategy in the Arab world (as President Barack Obama is likely doing now), intelligence is not the decisive factor. The influences that really matter are the ones that leaders bring with them into office: their own strategic sense, the lessons they have drawn from history or personal experience, the imperatives of domestic politics, and their own neuroses. A memo or briefing emanating from some unfamiliar corner of the bureaucracy hardly stands a chance.
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"Bad Intelligence Led to the Iraq War."No, bad leadership did. Intelligence may have figured prominently in Bush's selling of the invasion of Iraq, but it played almost no role in the decision itself. If the intelligence community's assessments pointed to any course of action, it was avoiding a war, not launching one.
When U.S. Secretary of State Colin Powell went before the United Nations in February 2003 to make the case for an invasion of Iraq, he argued, "Saddam Hussein and his regime are concealing their efforts to produce more weapons of mass destruction," an observation he said was "based on solid intelligence." But in a candid interview four months later, Deputy Defense Secretary Paul Wolfowitz acknowledged that weapons of mass destruction were simply "the one issue that everyone could agree on." The intelligence community was raising no alarms about the subject when the Bush administration came into office; indeed, the 2001 edition of the community's comprehensive statement on worldwide threats did not even mention the possibility of Iraqi nuclear weapons or any stockpiles of chemical or biological weapons. The administration did not request the (ultimately flawed) October 2002 intelligence estimate on Iraqi unconventional weapons programs that was central to the official case for invasion -- Democrats in Congress did, and only six senators and a handful of representatives bothered to look at it before voting on the war, according to staff members who kept custody of the copies. Neither Bush nor Condoleezza Rice, then his national security advisor, read the entire estimate at the time, and in any case the public relations rollout of the war was already under way before the document was written.
Had Bush read the intelligence community's report, he would have seen his administration's case for invasion stood on its head. The intelligence officials concluded that Saddam was unlikely to use any weapons of mass destruction against the United States or give them to terrorists -- unless the United States invaded Iraq and tried to overthrow his regime. The intelligence community did not believe, as the president claimed, that the Iraqi regime was an ally of al Qaeda, and it correctly foresaw any attempt to establish democracy in a post-Saddam Iraq as a hard, messy slog.
In a separate prewar assessment, the intelligence community judged that trying to build a new political system in Iraq would be "long, difficult and probably turbulent," adding that any post-Saddam authority would face a "deeply divided society with a significant chance that domestic groups would engage in violent conflict with each other unless an occupying force prevented them from doing so." Mentions of Iraqis welcoming U.S. soldiers with flowers, or the war paying for itself, were notably absent. Needless to say, none of that made any difference to the White House.
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"Intelligence Failures Have Screwed Up U.S. Foreign Policy."Hardly. The record of 20th-century U.S. intelligence failures is a familiar one, and mostly indisputable. But whether these failures -- or the successes -- mattered in the big picture is another question.
The CIA predicted both the outbreak and the outcome of the 1967 Six-Day War between Israel and neighboring Arab states, a feat impressive enough that it reportedly won intelligence chief Richard Helms a seat at President Johnson's Tuesday lunch table. Still, top-notch intelligence couldn't help Johnson prevent the war, which produced the basic contours of today's intractable Israeli-Palestinian conflict, and U.S. intelligence completely failed to predict Egypt's surprise attack on Israel six years later. Yet Egypt's nasty surprise in 1973 didn't stop Nixon and Secretary of State Henry Kissinger from then achieving a diplomatic triumph, exploiting the conflict to cement relations with Israel while expanding them with Egypt and the other Arab states -- all at the Soviets' expense.
U.S. intelligence also famously failed to foresee the 1979 Iranian revolution. But it was policymakers' inattention to Iran and sharp disagreements within President Jimmy Carter's administration, not bad intelligence, that kept the United States from making tough decisions before the shah's regime was at death's door. Even after months of disturbances in Iranian cities, the Carter administration -- preoccupied as it was with the Egypt-Israel peace negotiations and the Sandinistas' revolution in Nicaragua -- still had not convened any high-level policy meetings on Iran. "Our decision-making circuits were heavily overloaded," Zbigniew Brzezinski, Carter's national security advisor, later recalled.
Imperfect intelligence analysis about another coming political upheaval -- the collapse of the Soviet Union -- did not matter; the overriding influence on U.S. policy toward the USSR in the 1980s was Ronald Reagan's instincts. From the earliest days of his presidency, the notion that the Soviet Union was doomed to fail -- and soon -- was an article of faith for the 40th president. "The Russians could never win the arms race," he later wrote. "We could outspend them forever."
"U.S. Intelligence Underestimated al Qaeda Before 9/11."No, it didn't. Like any terrorist attack, Sept. 11, 2001, was by definition a tactical intelligence failure. But though intelligence officials missed the attack, they didn't miss the threat. Years before 9/11, the intelligence community, especially the CIA, devoted unusually intense attention and effort to understanding Osama bin Laden's organization. The CIA created a special bin Laden-focused unit in early 1996, when al Qaeda was just beginning to take shape as the anti-American, transnational terrorist group we now know. President Bill Clinton stated in 1998 that "terrorism is at the top of the American agenda." He also launched a covert-action program against al Qaeda that included developing plans to capture bin Laden, even before the 1998 bombings of U.S. embassies in Africa.
When Clinton's national security officials handed over duties to their Bush administration successors, they emphasized the threat that would materialize on 9/11. Sandy Berger, the outgoing national security advisor, told Rice, "You're going to spend more time during your four years on terrorism generally and al Qaeda specifically than [on] any other issue." If more was not done in advance of 9/11 to counter the threat, it was because rallying public support for anything like a war in Afghanistan or costly, cumbersome security measures at home would have been politically impossible before terrorists struck the United States.
The most authoritative evidence of the intelligence community's pre-9/11 understanding of the subject is that same February 2001 worldwide threat statement that never mentioned Iraqi nukes or stockpiles of unconventional weapons. Instead it identified terrorism, and al Qaeda in particular, as the No. 1 threat to U.S. security -- ahead of weapons proliferation, the rise of China, and everything else. Bin Laden and his associates, the report said, were "the most immediate and serious threat" and were "capable of planning multiple attacks with little or no warning." It was all too correct.
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"Hidebound Intelligence Agencies Refuse to Change."You'd be surprised. Criticism of U.S. intelligence agencies -- at least the non-paranoid kind -- tends to portray them as stodgy bureaucracies that use their broad mandate for secrecy to shield themselves from the oversight that would make them do their jobs better. But the great majority of effective intelligence reforms have come from inside, not outside.
The organizational charts of the CIA and other U.S. intelligence agencies have undergone frequent and sometimes drastic revision, a recognition of the need to adapt to the rapidly changing world the agencies monitor and analyze. The CIA merged its analytic units covering East and West Germany in expectation of German reunification well before German unity was achieved in 1990. Other measures, such as developing greater foreign-language ability or training analysts in more sophisticated techniques, have been the focus of concentrated attention inside the agencies for years. The most effective, and probably most revolutionary, change in the intelligence community's work on terrorism was the creation of the CIA's Counterterrorist Center in 1986 -- a successful experiment that broke bureaucratic crockery, gathering previously separated collectors, analysts, and other specialists together to work side by side.
Reforms pursued from outside have received more public attention but have accomplished far less. After 9/11, the intelligence community underwent a reorganization when Congress acted on the 9/11 Commission's recommendation to make all spy agencies answerable to a single director of national intelligence. But the move has not, as hoped, unified the intelligence community, instead creating yet another agency sitting precariously atop 16 others. Because both the new director's office and the National Counterterrorism Center -- another commission recommendation -- added to, rather than replaced, existing government functions, they have further confused lines of responsibility. This much was made clear when would-be terrorist Umar Farouk Abdulmutallab tried to blow up a Detroit-bound passenger jet on Christmas Day 2009. The incident led to the same sorts of recriminations as those after 9/11, about information not being collated and dots not being connected -- only this time they were aimed at the 9/11 Commission's own creations.
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"Intelligence Has Gotten Better Since 9/11."Yes, but not for the reasons you think. Having a veritable blank check for a decade makes a difference, of course. The big post-9/11 boom in the intelligence budget -- which has doubled since 2001, according to the Senate Intelligence Committee -- has at least marginally improved the odds of discovering the next nugget of information that will enable the United States to roll up a major terrorist plot or take down a bad guy.
But it was the dramatic and obvious change in U.S. priorities following 9/11 that made the most difference. Counterterrorism, more than any other intelligence mission, depends on close collaboration with other governments, which have the critical firsthand knowledge, local police, and investigative powers that the United States usually lacks. Prior to 9/11, those governments' willingness to cooperate was often meager, especially when it meant discomfiting local interests. After 9/11, however, U.S. officials could pound on the desks of their foreign counterparts and say, "This time we really mean it." Some results of this sea change -- successes in freezing or seizing terrorists' financial assets, for example -- have been visible. Many others have been necessarily less so. Future success or failure in tracking threats such as anti-U.S. extremism in South Asia will similarly depend more on the state of U.S.-Pakistan relations than on the performance of the bureaucracy back in Washington.
Cooperation among governments' counterterrorism services has often continued despite political differences between governments themselves. Ultimately, however, such cooperation rests on the goodwill the United States enjoys and the health of its relationships around the world. As 9/11 recedes into history, states' willingness to share information is a depleting asset. We appropriately think of intelligence as an important aid to foreign policy, but we also need to remember how much foreign policy affects intelligence.
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"Good Intelligence Can Save Us From Bad Surprises."We wish. Early last February, barely a week before the Arab Spring ended the three-decade presidency of Egypt's Hosni Mubarak, Sen. Dianne Feinstein, chair of the Senate Intelligence Committee, grilled a CIA official in a Capitol Hill hearing room. "The president, the secretary of state, and the Congress are making policy decisions on Egypt, and those policymakers deserve timely intelligence analysis," Feinstein told Stephanie O'Sullivan, then the CIA's associate deputy director. "I have doubts whether the intelligence community lived up to its obligations in this area."
Feinstein was hardly the only one to criticize U.S. intelligence agencies' inability to predict the speed at which the fire lit by Tunisian fruit vendor Mohamed Bouazizi, who immolated himself on Dec. 17, 2010, would spread throughout the Arab world. But all the bureaucratic overhauls and investigative commissions in the world can't change one incontrovertible fact: Many things we would like our intelligence services to know are too complex to model or predict. What the community should be expected to provide -- and, based on the limited publicly available evidence, apparently did provide -- is a strategic understanding of conditions and attitudes that, given the right spark, could ignite into a full-blown revolution.
The most recent recriminations and inquiries are only the latest in a long line dating back to the 1941 surprise attack on Pearl Harbor. The resources devoted to intelligence have increased substantially over the past seven decades, and intelligence agencies are continually looking for ways to improve how they do their business. But no amount of moving around boxes on a flowchart can eliminate unpleasant surprises, and there will always be new challenges -- especially in an age of endlessly proliferating information.
Intelligence can help manage uncertainty, defining its scope and specifying what is known and what is likely to stay unknown. It can distinguish true uncertainty from simple ignorance by systematically assembling all available information, but it cannot eliminate uncertainty and it cannot prevent all surprises, including some big ones. Leaders must accept this reality; they must expect -- and prepare -- to be surprised.
With due acknowledgment to Donald Rumsfeld, it also means expecting unknown unknowns. Not only will we not know all the right answers -- we will not even be asking all the right questions.